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Frequently asked questions
How long does delivery take after placing an order?
We carefully process and dispatch orders as quickly as possible. Each order is carefully prepared and dispatched within 2 days. Tracked delivery in 7–14 days, depending on your location and local carrier conditions. Once your order has been shipped, you will receive a tracking number by email so you can follow its journey.
Are your pieces suitable for gifting?
Yes — our pieces are perfect for gifting. Auricelia jewellery is designed to feel elegant, feminine, and special, making it a thoughtful choice for birthdays, anniversaries, holidays, or simply treating someone you love.
How should I care for my jewellery?
To keep your jewellery looking its best, avoid exposure to water, perfume, lotions, sweat, and harsh chemicals. We recommend removing your pieces before showering, swimming, or exercising. When not in use, store them in a dry, safe place away from direct sunlight and humidity.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number on ourTrack Your Order page to check the latest shipping updates and follow your package at any time.
Auricelia Signature Sets
Testimonials
Sarah M
Toronto, ON
I bought the Threshold necklace the week I signed the lease on my first apartment — alone, on my own name, on my own income. I still touch it when I need to remember I did that.
Amanda R.
Vancouver, BC
This wasn't a gift from anyone. I bought myself the Merit ring after closing my first client contract as a freelancer. Six months later, I still catch myself looking at it during calls.
Jessica L.
Calgary, AB
I don't wear a lot of jewelry, but I wanted something that meant something. I got the earrings the day I paid off my student loan. It's not flashy — it's just mine, and I know why it's there.
Priya K.
Ottawa, ON
I almost didn't buy it — kept telling myself I'd wait for a 'special occasion.' Then I realized: finishing my first year running my own business WAS the occasion. Wearing the necklace every day now.
Nicole T.
Montreal, QC
My mom used to say jewelry was something you waited for someone to give you. I bought this the day I got promoted, by myself, for myself. It felt like closing a loop.